FAQ

Our Frequently Asked Questions are designed to provide you with transparent, factual information about our services, including safety considerations, eligibility, and what to expect during treatment. We encourage you to speak directly with a licensed healthcare provider to determine if a service is right for you.

Medical Weight Loss Management

What types of weight loss medications do you offer? Meraki Health offers three primary options for eligible patients:
  • Zepbound® (tirzepatide) (weekly injection) – Manufactured by Eli Lilly and FDA-approved for chronic weight management.
  • Liraglutide (daily injection) – FDA-approved for chronic weight management and type 2 diabetes in certain patients.
  • Compounded Semaglutide (weekly injection) – Available through licensed compounding pharmacies when commercially manufactured options are unavailable.
How do these medications work?

Liraglutide, semaglutide, and tirzepatide are GLP-1 receptor agonists (tirzepatide also acts on GIP receptors) that help regulate appetite, slow digestion, and improve blood sugar control. They work best when combined with a healthy diet and regular physical activity.

How are these medications administered?
  • Zepbound® (tirzepatide) (weekly injection) – Manufactured by Eli Lilly and FDA-approved for chronic weight management.
  • Liraglutide (daily injection) – FDA-approved for chronic weight management and type 2 diabetes in certain patients.
  • Compounded Semaglutide (weekly injection) – Available through licensed compounding pharmacies when commercially manufactured options are unavailable.
What are the possible side effects?
  • Zepbound® (tirzepatide) (weekly injection) – Manufactured by Eli Lilly and FDA-approved for chronic weight management.
  • Liraglutide (daily injection) – FDA-approved for chronic weight management and type 2 diabetes in certain patients.
  • Compounded Semaglutide (weekly injection) – Available through licensed compounding pharmacies when commercially manufactured options are unavailable.
How is the Meraki Health weight management program structured?
  • Zepbound® (tirzepatide) (weekly injection) – Manufactured by Eli Lilly and FDA-approved for chronic weight management.
  • Liraglutide (daily injection) – FDA-approved for chronic weight management and type 2 diabetes in certain patients.
  • Compounded Semaglutide (weekly injection) – Available through licensed compounding pharmacies when commercially manufactured options are unavailable.

Who is eligible for treatment?
  • Zepbound® (tirzepatide) (weekly injection) – Manufactured by Eli Lilly and FDA-approved for chronic weight management.
  • Liraglutide (daily injection) – FDA-approved for chronic weight management and type 2 diabetes in certain patients.
  • Compounded Semaglutide (weekly injection) – Available through licensed compounding pharmacies when commercially manufactured options are unavailable.
How do I store the medication?
  • Zepbound® (tirzepatide) (weekly injection) – Manufactured by Eli Lilly and FDA-approved for chronic weight management.
  • Liraglutide (daily injection) – FDA-approved for chronic weight management and type 2 diabetes in certain patients.
  • Compounded Semaglutide (weekly injection) – Available through licensed compounding pharmacies when commercially manufactured options are unavailable.
What should I do if I miss a dose?
  • Zepbound® (tirzepatide) (weekly injection) – Manufactured by Eli Lilly and FDA-approved for chronic weight management.
  • Liraglutide (daily injection) – FDA-approved for chronic weight management and type 2 diabetes in certain patients.
  • Compounded Semaglutide (weekly injection) – Available through licensed compounding pharmacies when commercially manufactured options are unavailable.
How do I travel with my medication?

Use a travel-safe cooler pack to maintain the correct temperature. Keep your medication in your carry-on when flying, and have your prescription label available for airport security.

Where is my medication dispensed from?
  • Olympia Pharmacy – 6700 Conroy Road, Suite 155, Orlando, FL 32835. Licensed in multiple states. Medications dispensed only after prescription by a licensed provider.
  • Eli Lilly Direct – Manufacturer’s direct patient program for Zepbound®, distributing medication from licensed facilities in the United States. Dispensed only after prescription by a licensed provider.

Medical Care

What is a telemedicine consultation?

A telemedicine consultation is a virtual appointment with a healthcare provider using secure video or phone communication. It allows you to receive medical advice, diagnosis, and treatment from the comfort of your home or office.

How do I schedule a telemedicine consultation?

Scheduling a telemedicine consultation is easy! You can book your appointment online through our website or call our office directly to arrange a time that works for you.

What do I need for a telemedicine consultation?

A telemedicine consultation is a virtual appointment with a healthcare provider using secure video or phone communication. It allows you to receive medical advice, diagnosis, and treatment from the comfort of your home or office.

Are telemedicine consultations covered by insurance?

A telemedicine consultation is a virtual appointment with a healthcare provider using secure video or phone communication. It allows you to receive medical advice, diagnosis, and treatment from the comfort of your home or office.

Can I get prescriptions through a telemedicine consultation?

A telemedicine consultation is a virtual appointment with a healthcare provider using secure video or phone communication. It allows you to receive medical advice, diagnosis, and treatment from the comfort of your home or office.

Concierge Lab Testing FAQ's

What is concierge lab testing?

A telemedicine consultation is a virtual appointment with a healthcare provider using secure video or phone communication. It allows you to receive medical advice, diagnosis, and treatment from the comfort of your home or office.

How do I order concierge lab tests?

A telemedicine consultation is a virtual appointment with a healthcare provider using secure video or phone communication. It allows you to receive medical advice, diagnosis, and treatment from the comfort of your home or office.

What types of lab tests are available?

A telemedicine consultation is a virtual appointment with a healthcare provider using secure video or phone communication. It allows you to receive medical advice, diagnosis, and treatment from the comfort of your home or office.

How long does it take to get my test results?

Test results typically take between 2-7 business days, depending on the type of test. Once results are available, your provider will discuss the results with you and help you understand your next steps, if needed.

Is concierge lab testing covered by insurance?

Our concierge service is a flat fee for blood drawn at home/work. Insurance coverage varies depending on your plan and the specific tests you’re requesting.

Sexual Health Consultation (PrEP) FAQ's

What is PrEP?

PrEP (Pre-Exposure Prophylaxis) is a medication that helps prevent HIV infection in individuals at high risk. When taken correctly, it is highly effective in reducing the chance of contracting HIV through sexual activity or sharing needles.

Who should consider PrEP?

PrEP may be right for you if you are at high risk for HIV, such as individuals who have HIV-positive partners, multiple sexual partners, or engage in unprotected sex. During your consultation, our providers will evaluate your risk factors and discuss whether PrEP is appropriate for you.

Are PrEP prescriptions available through telemedicine?

Yes, we offer telemedicine consultations for PrEP. After a thorough evaluation and assessment during your virtual consultation, if appropriate, our provider will prescribe PrEP and help you with the next steps.

How long does it take to get started with PrEP?

Starting PrEP usually takes just a few days. After a consultation, we may perform some baseline tests (such as HIV testing) to ensure that PrEP is safe for you. Once cleared, you can begin your PrEP regimen immediately.

Is PrEP covered by insurance?

Many insurance plans cover the cost of PrEP. We recommend contacting your insurance provider to verify your coverage.

Do I need to follow up regularly when on PrEP?

Yes, regular follow-ups are important when taking PrEP. We typically schedule check-ins every 3 months to monitor your health, conduct necessary tests (such as HIV testing), and ensure that PrEP is working effectively.

How does a sexual health consultation for PrEP work?

During your consultation, we will discuss your sexual health, potential risk factors, and your lifestyle. Our provider will then recommend whether PrEP is suitable for you and guide you through the necessary steps for starting treatment, which may include tests for HIV and other sexually transmitted infections (STIs).

Concierge IV Therapy

What is IV therapy?

IV (intravenous) therapy delivers vitamins, minerals, fluids, and other nutrients directly into your bloodstream for rapid absorption.

What are the benefits of IV therapy?

Depending on the formulation, IV therapy may help with hydration, nutrient replenishment, energy support, immune function, and recovery from illness or intense physical activity.

Who can benefit from IV therapy?

IV (intravenous) therapy delivers vitamins, minerals, fluids, and other nutrients directly into your bloodstream for rapid absorption.

Is IV therapy safe?

IV (intravenous) therapy delivers vitamins, minerals, fluids, and other nutrients directly into your bloodstream for rapid absorption.

How long does an IV therapy session take?

IV (intravenous) therapy delivers vitamins, minerals, fluids, and other nutrients directly into your bloodstream for rapid absorption.

Are there any side effects of IV therapy?

IV (intravenous) therapy delivers vitamins, minerals, fluids, and other nutrients directly into your bloodstream for rapid absorption.

How often should I get IV therapy?

IV (intravenous) therapy delivers vitamins, minerals, fluids, and other nutrients directly into your bloodstream for rapid absorption.

Is IV therapy covered by insurance?

IV (intravenous) therapy delivers vitamins, minerals, fluids, and other nutrients directly into your bloodstream for rapid absorption.

Can I get IV therapy if I’m pregnant or breastfeeding?

Some IV therapies may be safe, but others are not recommended. Always consult with your healthcare provider before starting IV therapy during pregnancy or breastfeeding.

Telemedicine

What is telemedicine?

Telemedicine allows you to consult with a licensed healthcare provider through secure video or phone appointments.

What services can I access via telemedicine?

Meraki Health offers telemedicine for medical weight loss, PrEP, certain acute illnesses, lab result reviews, prescription refills, and follow-up visits.

How do I schedule a telemedicine visit?

Telemedicine allows you to consult with a licensed healthcare provider through secure video or phone appointments.

Is telemedicine secure?

Telemedicine allows you to consult with a licensed healthcare provider through secure video or phone appointments.

Can I get a prescription through telemedicine?

Telemedicine allows you to consult with a licensed healthcare provider through secure video or phone appointments.

Do you offer telemedicine outside Florida?

Telemedicine allows you to consult with a licensed healthcare provider through secure video or phone appointments.

Telemedicine allows you to consult with a licensed healthcare provider through secure video or phone appointments.

Telemedicine allows you to consult with a licensed healthcare provider through secure video or phone appointments.

Phlebotomy Services

What is phlebotomy?

Phlebotomy is the process of drawing blood for laboratory testing, medical evaluation, or health monitoring.

Do you offer in-home phlebotomy?

Yes. Our licensed phlebotomists can come to your home or office for blood collection.

How should I prepare for my blood draw?

Phlebotomy is the process of drawing blood for laboratory testing, medical evaluation, or health monitoring.

How long does the process take?

Phlebotomy is the process of drawing blood for laboratory testing, medical evaluation, or health monitoring.

When will I get my results?

Phlebotomy is the process of drawing blood for laboratory testing, medical evaluation, or health monitoring.

Phlebotomy is the process of drawing blood for laboratory testing, medical evaluation, or health monitoring.

Phlebotomy is the process of drawing blood for laboratory testing, medical evaluation, or health monitoring.

Phlebotomy is the process of drawing blood for laboratory testing, medical evaluation, or health monitoring.

PrEP (Pre-Exposure Prophylaxis) Services

What is PrEP?

PrEP is a daily prescription medication that helps prevent HIV in individuals at higher risk.

How effective is PrEP?

When taken consistently, PrEP can reduce the risk of contracting HIV from sexual contact by about 99% and from injection drug use by at least 74%.

Do I need testing before starting PrEP?

PrEP is a daily prescription medication that helps prevent HIV in individuals at higher risk.

Are there side effects to PrEP?

PrEP is a daily prescription medication that helps prevent HIV in individuals at higher risk.

Is PrEP covered by insurance?

PrEP is a daily prescription medication that helps prevent HIV in individuals at higher risk.

Can I get PrEP through telemedicine?

PrEP is a daily prescription medication that helps prevent HIV in individuals at higher risk.

PrEP is a daily prescription medication that helps prevent HIV in individuals at higher risk.

PrEP is a daily prescription medication that helps prevent HIV in individuals at higher risk.

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